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One of the methods also indicated
If there are reliable opinions on our website or store that confirm the quality of the product and our service, visitors will be much more likely to buy from us. and presenting them is such an important element, and even necessary. Omnibus Directive – obligation to inform, not to verify The directive imposes an information obligation on traders , which consists in clearly communicating whether the opinions come from real customers who have used or purchased a given product.
So you don't have to verify the origin of the reviews, but it's your responsibility to inform consumers of this. You can post a message like this on Job Function Email List your website Reviews on our website are not verified. And after the trouble, however, you will surely agree that such a message is not encouraging. So how to display reviews in accordance with the directive and at the same time not discourage potential customers? How to collect opinions and display them on the website in accordance with the Omnibus Directive. 
You can collect opinions in various ways, but in the context of the new regulations, it is important that it is possible to verify whether they come from real customers. by the President of UOKiK is sending customers an individual link that allows them to post opinions. You can also make it possible to add a rating only to logged in users. Another option may be to require you to enter your order or booking number when adding a review. However, it is important that the control methods do not make it difficult to issue an opinion. |
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